Terms of Service
Last updated: March 13, 2026
1. General Provisions
These Terms of Service (hereinafter -- the Agreement) govern the relationship between KommoExpert (hereinafter -- the Company) and the user of the website kommoexpert.ru (hereinafter -- the Website).
By using the Website, you confirm that you have read and accept these terms in full. If you do not agree with any terms, please stop using the Website.
The Company reserves the right to amend this Agreement without prior notice. The current version is always available on this page.
2. Services Description
The Company provides the following CRM-related services:
- Implementation and configuration of Kommo CRM tailored to client business processes
- Sales funnel and business process automation
- Integration of Kommo CRM with external services (1C, messengers, telephony, websites)
- Development of custom widgets for Kommo CRM
- Team training on CRM system usage
- Technical support and CRM maintenance
- Audit of existing CRM processes
The Website serves as the Company's informational resource and a means of accepting service requests.
3. User Obligations
By using the Website, the user agrees to:
- Provide accurate information when filling out contact forms
- Use the Website only for lawful purposes
- Not take actions aimed at disrupting the Website's functionality
- Not attempt unauthorized access to Website resources
- Not use automated tools to collect data from the Website without the Company's written permission
- Comply with applicable legislation when using the Website and the Company's services
4. Intellectual Property
All materials published on the Website (texts, images, logos, design, software code) are the intellectual property of the Company or used with the permission of rights holders.
Copying, distributing, or otherwise using Website materials without the Company's written consent is prohibited.
Data provided by the user through Website forms remains the property of the user. The Company uses it solely for the purposes specified in the Privacy Policy.
5. Limitation of Liability
The Company makes every reasonable effort to ensure the accuracy of information on the Website but does not guarantee its completeness or currency.
The Company is not liable for:
- Temporary unavailability of the Website for technical reasons
- Losses arising from the use or inability to use the Website
- ROI and conversion forecasts shown on the Website, which are approximate and depend on numerous factors
- Actions of third parties, including services integrated with the Website
- Force majeure circumstances
The Company's maximum liability is limited to the amount of paid services.
6. Payment Terms
Service costs are determined individually and specified in the service agreement.
Key terms:
- Payment is made based on an issued invoice
- Payment deadline: 5 business days from invoice date, unless otherwise specified in the agreement
- Payment method: bank transfer to the Company's account
- Advance payment for the first stage of work is 50%, unless otherwise agreed by the parties
Detailed payment terms, including payment schedules, are determined in individual agreements.
7. Termination
Either party may terminate the service agreement by notifying the other party 30 calendar days in advance.
Upon termination:
- The Company transfers all completed work results to the client
- Settlement is made for actually rendered services
- The client retains full access to their CRM system and all configurations
- Confidential information is subject to deletion or return
The Company reserves the right to suspend services if the client violates payment terms.
8. Governing Law
This Agreement is governed by and construed in accordance with the laws of the jurisdiction in which the Company operates.
All disputes arising from or in connection with this Agreement shall be resolved through negotiation. If agreement cannot be reached, the dispute shall be submitted to the competent court in the Company's jurisdiction.
9. Contact Information
For questions related to this Agreement, please contact:
Company: KommoExpert
Email: info@kommoexpert.ru
Website: https://kommoexpert.ru
We will review your inquiry as soon as possible.
This document is a template and may require adaptation for your jurisdiction. Consult a lawyer before use.